The Smart Station- TSI OmniTrak Solution FAQs

About TSI OmniTrak^TM Solution Smart Station

1. How long will the battery last for the Smart Station?
2. How will the Smart Station be updated?
3. Can the Smart Station be locked?
4. Is there a camera on the Smart Station?
5. How do I know if my Smart Station has the latest software version?
6. Is there a factory reset on the Smart Station?
7. What if my Smart Station won't connect to the modules?
8. How do I know if I logged into TSI Link on the Smart Station?
9. Can I change the order in which the modules are displayed on the Sensor Data screen of the Smart Station?
10. How do I see graphs?
11. How often do the modules sample data?
12. What do the LEDs indicate on the bottom of the module?
13. What do the LEDs indicate on the outside of the modules?
14. What if the module goes out of range of the Smart Station or powers off?
15. If a module has been connected to the Smart Station and then it goes out of range or is powered off, will it automatically reconnect when powered on or within range?
16. Can you start a study from your computer?
17. Is the Smart Station available in other languages?
18. What does the other button (not the power button) do on the side of the Smart Station?
19. If the Smart Station is shut down or connection is lost from the modules, will the modules power down by themselves?
20. What should I do if the module LED is solid red?

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1. How long will the battery last for the Smart Station?

• About 12-15 hours. 

2. How will the Smart Station be updated?

• The Smart Station firmware and applications can be updated via WiFi. 

3. Can the Smart Station be locked?

• No, but you can always log out of the Smart Station which adds a level of security since an account and password are requied to log in.

4. Is there a camera on the Smart Station?

• Yes, there is a camera on the back (mounting area) of the Smart Station. The camera has been disabled.

5. How do I know if my Smart Station has the latest software version?

• Go to the hamburger menu on the Smart Station, then 'About' to see the software version. If the software is up-to-date, it will state 'This software is currently on the latest version.
   

6. Is there a factory reset on the Smart Station

• Yes. Go to the hamburger menu, then 'Settings.'  Then 'Factory Reset' will clear the device and the data.

7. What if my Smart Station won't connect to the modules?

• Look to see if there's an airplane icon at the top of the screen.  Go to the hamburger icon, then 'Wi-Fi.'  Make sure 'airplane mode' is OFF. 

8. How do I know if I logged into TSI Link on the Smart Station?

• Click the hamburger menu and you should see your name at the bottom.  

9. Can I change the order in which the modules are displayed on the Sensor Data screen of the Smart Station??

• The Smart Station lists the modules in the order in which they were connected.  You would need to disconnect the modules and then re-connect them in the order you would like them to be displayed. 

10. How do I see graphs?

• Go to the hamburger menu, select 'Sensor Data,' change the drop down from 'Numeric' to 'Graphs.' 

11. How often do the modules sample data?

• Once every second. 

12. What do the LEDs indicate on the bottom of the module?

Signal	Meaning
Orange with flashing green	Module charging
Orange with solid green	Module fully charged
Off	Charger not connected

 

13. What do the LEDs indicate on the outside of the modules?

	Meaning
Blink Blue 1x/sec	Bootloader running
Solid Red	Instrument error
Blink Blue 2x/sec	Waiting for BLE connection
Blink Green 1x/5 sec	BLE connected, battery >25% SOC
Blink Yellow 1x/5 sec	BLE connected, battery 10-25% SOC
Blink Red 1x/5 sec	BLE connected, battery <10% SOC
Blink Green->Yellow->Red->Off	When powering off Sensor Node
Orange with Flashing Green	Module charging
Orange with Solid Green	Module fully charged
Off	Charger not connected

 

14. What if the module goes out of range of the Smart Station or powers off?

• A message will pop up on the Smart Station to let the user know. If a study was being recorded, any measurements when the module is out of range or powered off will not be logged. If the module does not receive a signal from the Smart Station for 15 minutes, it will power off. 

15. If a module has been connected to the Smart Station and then it goes out of range or is powered off, will it automatically reconnect when powered on or within range?

• Yes. The Smart Station is pinging for the module so it may take a moment but it will reconnect.  However, if the module does not receive a signal from the Smart Station for 15 minutes, it will power off. 

16. Can you start a study from your computer?

• No, you have to start a study from the Smart Station. 

17. Is the Smart Station available in other languages?

• No, just English for the time being. The user agreement is available in English or French. 

18. What does the other button (not the power button) do on the side of the Smart Station?

• At the moment, nothing. Disabled. 

19. If the Smart Station is shut down or connection is lost from the modules, will the modules power down by themselves?

• Yes, after 15 minutes the modules will shut down automatically. Users do not need to manually power off each modules. 

20. What should I do if the module LED is solid red?

• Wait. After a minute the module will usually come out of it. If not, try powering on and off.  If this still doesn't resolve, contact TSI.