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Support

TSI supports our customers around the world with product service and calibration. If you own a TSI instrument, we hope you will take advantage of the benefits available to you.

For example, create a tsi.com account and track your instrument inventory and calibration due dates. Or, browse our service contracts to see if your product qualifies for a 1-,2-,or 3-year maintenance contract. Learn about these and other options and information below.

If you want to quickly submit a service request, click on the button below. The process is valid for all TSI instruments, as well as for Casella and MSP.

Go to Service Request

In case of questions, visit our guide on how to submit a service request below.

Step by Step Guide

TSI Support & Service Options

Guest Service

You can request service without the benefits of a tsi.com account. Use the Guest option.

Request Service as a Guest

Create Account

To protect your privacy, we invite you to sign up for a account on tsi.com. It's Free And Simple!

Create a tsi.com Account

Your Product

With a tsi.com account, you can register your products and manage your inventory online.

Payments, Returns, Repairs

Learn about your purchase options and terms, returns, calibrations & repairs, and much more.

Purchase Info

Contracts

Protect your investment now and in the future with a TSI QualityGuard service contract.

Service & Calibration Contracts

Software

Use our wizard to download software, firmware, and associated documentation for your instrument.

Software and Firmware

Distributors

Use our online tool to find a TSI representative or local distributor near you.

Find a Rep or Distributor

Locations

TSI has a worldwide presence with facilities in North America, Europe and Asia.

TSI Global Locations