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Enter your account number and postal code in the fields below and click "GET ACCOUNT" to retrieve your billing and shipping contact and address information. If you do not know your account number, you may manually fill out the contact and address fields below.
Note: if your country does not use postal codes, there is no need to enter one in the account lookup form.
Note: If the device you are returning for repair or calibration has been exposed to hazardous / infectious materials, please click here.
Please select your return shipping payment method.
Please confirm the details of your service request. Then click the Submit Request button.
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For any ISO/IEC 17025 accredited services ordered, please note that TSI uses the following decision rule: The unit is found to have passed when the readings are within the specification limits of the device as presented as the allowable range stated with each measurement above. The customer shall assess the results and uncertainty in order to determine if the results meet their needs.
Please download/erase any data stored on the unit prior to returning it to TSI. TSI is not responsible for any data stored on the device.