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Support

TSI supports our customers around the world with product service and calibration. If you own a TSI instrument, we hope you will take advantage of the benefits available to you.

For example, create a tsi.com account and track your instrument inventory and calibration due dates. Or, browse our service contracts to see if your product qualifies for a 1-,2-,or 3-year maintenance contract. Learn about these and other options and information below.

If you want to quickly submit a service request, click on the button.

Go to Service Request

In case of questions, visit our guide on how to submit a service request below.

Step by Step Guide

TSI Support & Service Options

Guest Service

You can request service without the benefits of a tsi.com account. Use the Guest option.

Request Service as a Guest

Create Account

To protect your privacy, we invite you to sign up for a account on tsi.com. It's Free And Simple!

Create a tsi.com Account

Your Product

With a tsi.com account, you can register your products and manage your inventory online.

Payments, Returns, Repairs

Learn about your purchase options and terms, returns, calibrations & repairs, and much more.

Purchase Info

Contracts

Protect your investment now and in the future with a TSI QualityGuard service contract.

Service & Calibration Contracts

Software

Use our wizard to download software, firmware, and associated documentation for your instrument.

Software and Firmware

Distributors

Use our online tool to find a TSI representative or local distributor near you.

Find a Rep or Distributor

Locations

TSI has a worldwide presence with facilities in North America, Europe and Asia.

TSI Global Locations