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TSI is Here to Support You

Easily submit a service request, create an account, register your product, or learn more about your returns, calibrations and repairs.


TSI supports our customers around the world with support, product service and calibration.

TSI supports our customers around the world with product service and calibration. If you own a TSI instrument, we hope you will take advantage of the benefits available to you.

For example, create a tsi.com account and track your instrument inventory and calibration due dates. Or, browse our service contracts to see if your product qualifies for a 1-,2-,or 3-year maintenance contract. Learn about these and other options and information below.

If you want to quickly submit a service request, click on the button.

Go to Service Request

In case of questions, visit our guide on how to submit a service request below.

Step by Step Guide 

TSI Support & Service Options

Guest Service

Request Service as a Guest

You can request service without the benefits of a tsi.com account. Use the Guest option.

Create Account

Create a tsi.com Account

To protect your privacy, we invite you to sign up for a free account on tsi.com.

Your Product

Register a Product

With a tsi.com account, you can register your products and manage your inventory online.

Purchase Info

Payments, Returns, Repairs

Learn about your purchase options and terms, returns, calibrations & repairs, and much more.


Service and Calibration Contracts

Protect your investment now and in the future with a TSI QualityGuard service contract.


Software and Firmware

Use our wizard to download software, firmware, and associated documentation for your instrument.


Find a Rep or Distributor

Use our online tool to find a TSI representative or local distributor near you.


TSI Global Locations

TSI has a worldwide presence with facilities in North America, Europe and Asia.