You cannot log in without being assigned a valid TSI role.
By Mike Holsather, TSI Web Designer/Developer
In my previous article, I outlined how the Voice of the Customer is the most critical tool we have when we creating our products and services. If you're a TSI customer, hopefully you’ve taken some time to reach out and provide your input on how we can do a better job meeting your software needs. If you haven’t yet, let me outline our process and how you can play a role in defining the future of the TSI products you work with and rely on.
What is the perfect design strategy to develop user-friendly software? Each phase of a user-centered design life-cycle focuses on gaining a deep understanding of who will be using a product and what their expected outcome is. While there are multiple principles involved in user-centered design methodology, I think the process could be summed up thusly:
There are many other aspects to consider but I feel those are the most critical to creating a successful user experience. Every step that is taken throughout a project life-cycle should revolve around the needs of the user. A good design is not just the by-product of our creative ideas but a result of a deep partnerships with customers and listening carefully to what they tell us.
TSI is committed to delivering the best possible user experience for its instruments, software, and services. Help us make your workflow more efficient and increase the ability to deliver the most relevant data to your customers by taking short survey sent to customers this week. You can also contact your channel partner or sales representative to see how you can get involved helping us create the best user experience for the TSI products and services you use.