New Service Request Process

As part of Casella integration with TSI, all service requests for Casella instruments will now be handled through TSI’s service portal. 

This change ensures a more streamlined and consistent experience, backed by the same trusted support you’ve come to expect.

No worries, the process is simple and secure; the only change you’ll notice is that you’ll now submit Casella RMAs via TSI.com page.

Visit TSI Support